Contact Management

Build stronger client relationships

Bring client details, conversations, relationships, and opportunities together in one connected workspace. Omega helps you stay organized, understand your clients better, and find the information you need to deliver a more personalized experience.

01 Unified Contact Records

Every client detail, all in one place

Stop chasing information and start building meaningful connections. Access tailored record views — complete with contact information, notes, files, financial data, and household details — so you know every client and COI like the back of your hand.

Placeholder: unified contact record view in Omega
02 Activity Timeline

See the full story

Track every client interaction — phone calls, emails, texts, and notes — in a single timeline. With a complete history of conversations and an audit trail of record changes, you have the context and visibility you need to stay aligned and confidently manage every relationship.

Placeholder: client activity timeline in Omega
03 Client Lifecycle

Every relationship, organized

Organize and segment contacts in real time based on details like client status, service type, AUM, lead source, relationship stage, and more. Quickly identify opportunities, prepare campaigns, and stay connected with the right people at the right time.

Placeholder: client lifecycle segmentation in Omega
04 Customizable AI Contact Summary

All the context you need, exactly how you want it

Get a rundown of the essentials before every client conversation. Stay prepared with up-to-date snapshots and details about each household, including key information, history, and relationship context — all organized in a tailored summary layout that works for you.

Placeholder: AI contact summary in Omega

Ready to discover what’s possible with Omega?

See for yourself how Omega helps financial advisors bring their practice together, gain visibility into work, and spend more time focused on clients.